Online Claims Query

HELP – How do I log in?

MSO's web-based, self-help service offers a convenient way for providers to obtain claims and pre-authorisation information. This online service is available to all providers whose patients utilise MSO's hospital benefit management services, and registration and usage is free. To gain access, please complete the initial registration process to obtain your unique and confidential user profile and password. When you register, your practice number is your username and you will only be able to view pre-authorisation and claims information which is specific to your practice. Should you have any questions with regard to this, please e-mail Please include your name, contact details and practice number.